Accessible tourism - Tourism in Vitoria-Gasteiz

Mechanical ramps - Turismo accesible

First of all, we would like to inform you that, at the Tourist Office, we can provide you with all of the information that you need so that you can enjoy the city at your own pace and in your own way. Information on museums, heritage and routes, doing sport, visiting wineries, guided tours... Don't hesitate to consult us.

Not to be missed

You'll soon realise that Vitoria-Gasteiz is an extremely comfortable city for strolling through at your own pace:

  1. The Plaza de la Virgen Blanca is the nerve point to begin at in order to continue through the streets of the Medieval Quarter or get to know the Ensanche area from the 18th century.
  2. The Medieval Quarter, declared a Monumental Site in 1997, is located on a hill. There are several mechanical ramps to facilitate access and an exterior lift which are shown on the map.
  3. The Green Belt that surrounds the city is made up of six parks, in which all of the trails accessible.
  4. All of the museums in Vitoria are accessible and offer free wheelchairs for the visit.
  5. We have highlighted a few other areas of interest on the map for you:

Map of the medieval helmet-Accesible route

In sign language

We also welcome you through this video in sign language, as an invitation to discover our main historical, natural and gastronomic experiences: in new window)

And if you want to tour the Medieval Quarter, also known as the “medieval almond”, this video tour will allow you to explore civil buildings, palaces, tower houses and religious temples: in new window)

These are the points listed in the video: 1.- Plaza de España-Plaza Nueva / 2.- Plaza de la Virgen Blanca / 3.- Calle Herrería / 4.- Álava-Esquivel Palace / 5.- Cantón de San Roque / 6.- Church of San Pedro / 7.- Palace of the Marqués de la Alameda / 8.- Tower of Doña Otxanda / 9.- Plaza de la Burullería / 10.- Plaza Santa María / 11.- Jardín de la muralla (City Wall Garden, Cantón de las Carnicerías) / 12.- Escoriaza-Esquivel Palace / 13.- Mural “The Triumph of Vitoria” / 14.- Montehermoso Palace / 15.- Medieval wall (old cold store) / 16.- Villa Suso Palace / 17.- Plaza del Machete / 18.- Church of San Vicente / 19.- Los Arquillos / 20.- Church of San Miguel

Getting around by public transport or car

  • All buses are accessible. You pay for your ticket on the bus itself.
  • The trams are also accessible. Tickets are obtained from the machines at the stops.
  • 10% of the taxi fleet is adapted and provides a 24-hour service.
  • If you're travelling by car, there are parking spaces which are conveniently signposted and reserved for people with disabilities who have the corresponding identification card, even if they don't live in Vitoria-Gasteiz.

Accessible guided tours

If you feel like taking a guided tour, at the Tourist Office we have different options for you:

  • Guided tours for groups with sign language interpreter: "The Medieval Quarter Route", "Romantic Vitoria-Gasteiz", "The Museum Route"...
  • Special visits for groups of people with visual functional diversity: "The Secret Garden of the Water", "The Florida"...
  • Accessible routes and visits for people with physical functional diversity.
  • Electric buggies and scooters to tour the park of Salburua.


The city is extremely aware of accessibility singes. Proof of this is its committed membership- since December 2013- of the Network of Cities for Accessible Tourism.

The efforts made to improve accessibility for tourists have been rewarded with the Cascabel de Oro (2005) award, granted by the ONCE to the Vitoria- Gasteiz Tourist Office, the Reina Sofia award for Accessible Municipalities (2012), and also the FAD (2015) (European Architecture award for the improvement of the accessibility to the medieval quarter.

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