The Conferences and Tourism service of the Town Hall of Vitoria-Gasteiz  belongs to the Economic Promotion Department of the Town Hall of Vitoria-Gasteiz. One of the responsibilities of this Service is to develop an information policy for the tourism sector and to provide additional services to ensure that tourists enjoy a pleasant stay in this city.

More specifically, our duties include:

• -Management of the Palacio Villa Suso and Palacio Europa conference centres.
• -Continuous coordination both in the days leading up to and during the conference.
• -Reserving and renting conference space.
• -Adapting our installations to the customer’s needs.
• -Customer service during events.
• -Personal technical service.
• -Advice on how to improve the organisation of events.
• -Tourist information for delegates.
• -Distribution among delegates of tourist information on the city.
• -Studies of conference activity in the city.
• -Sending of information on conference activity to companies in this sector.
• -Distribution of new conference material on Vitoria-Gasteiz aimed at the professional sector.

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